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February 11, 2012

ACSI Media Highlights – January, 2012

David Vanamburg

Forbes discusses the “changing face of retail” and the generally stronger customer satisfaction provided by online retailers. Federal News Radio,  GovExec.com and MSN Money discuss the 2011 ACSI federal government citizen satisfaction results released in late January. Business Insider uses ACSI data to identify some of America’s “most hated companies.”

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