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Gas Stations

Strategic insights to help your business make data-driven decisions

Transform the voice of the customer into predictive insights for informed strategies.

GAS STATIONS

Compared with other categories of retail, the utility a buyer gets from gasoline is largely dependent on price. When it comes to improving customer satisfaction, gas stations face a unique challenge that ACSI understands. Apply the science of ACSI to transform the voice of the customer into predictive insights for intelligent decision-making.

At a glance:

Gas Stations

  • Inaugural year:

    1994

  • Updated:

    annually

  • Most recent data:

    2021

Satisfaction Benchmarks by Industry

Gas Stations

Industry 2020 2021 % Change
Gas Stations 71 68 -4.2%

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