Benchmarks by Company
Unparalleled Customer Intelligence
ACSI is the national measure of customer satisfaction for both the private and public sector, with access to a wealth of data from more than 400 companies in 47 industries for world-class expertise.
- ABCNews.com News and Opinion
- Abercrombie & Fitch Specialty Retailers
- Ace Hardware Specialty Retailers
- Acer Personal Computers
- Acura (Honda) Automobiles
- Adidas Nondurable Products
- Advance Auto Parts Specialty Retailers
- Aetna (CVS Health) Health Insurance
- Ahold Delhaize Supermarkets
- AIG Life Insurance
- Alamo (Enterprise) Car Rentals
- Alaska Airlines
- Albertsons Companies Drugstores
- Albertsons Companies Supermarkets
- Aldi Supermarkets
- Allegiant Airlines
- Allstate Property and Casualty Insurance
- Amazon Personal Computers
- Amazon Online Retailers
- Amazon Prime Video Video Streaming Service
- Ameren Energy Utilities
- American Airlines
- American Eagle Outfitters Specialty Retailers
- American Electric Power Energy Utilities
- American Family Property and Casualty Insurance
- Anheuser-Busch InBev Nondurable Products
- Answers Search Engines and Information
- AOL (Yahoo) Search Engines and Information
- Apple Cell Phones
- Apple Personal Computers
- Apple Store Specialty Retailers
- Apple Store Online Retailers
- Apple TV App Video Streaming Service
- Apple TV+ Video Streaming Service
- Applebee’s (Dine Brands) Full-Service
- Arby’s (Inspire Brands) Fast Food
- Ask Search Engines and Information
- ASUS Personal Computers
- AT&T Wireless Phone Service
- AT&T Landline Phone Service
- AT&T Internet Internet Service Providers
- Atmos Energy Energy Utilities
- Audi (Volkswagen) Automobiles
- AutoZone Specialty Retailers
- Avis (Avis Budget) Car Rentals
- Bank of America Banks
- Bank of the West Banks
- Bass Pro Shops Specialty Retailers
- Bath & Body Works Specialty Retailers
- Bed Bath & Beyond Specialty Retailers
- Belk General Merchandise Retailers
- Berkshire Hathaway Energy Energy Utilities
- Best Buy Specialty Retailers
- Best Buy Online Retailers
- Best Western Hotels
- Big Lots General Merchandise Retailers
- Bing (Microsoft) Search Engines and Information
- BJ’s Wholesale Club Supermarkets
- BJ’s Wholesale Club General Merchandise Retailers
- Blue Cross Blue Shield Health Insurance
- BMW Automobiles
- Bosch Household Appliances
- Budget (Avis Budget) Car Rentals
- Buffalo Wild Wings (Inspire Brands) Full-Service
- Buick (GM) Automobiles
- Burger King (RBI) Fast Food
- Burlington General Merchandise Retailers
- Cadillac (GM) Automobiles
- Campbell’s Nondurable Products
- Capital One Banks
- Centene Health Insurance
- CenterPoint Energy Energy Utilities
- CenturyLink (Lumen Technologies) Landline Phone Service
- CenturyLink (Lumen Technologies) Internet Service Providers
- Charles Schwab Online Investment
- Charles Schwab Financial Advisors
- Chase Banks
- Chevrolet (GM) Automobiles
- Chewy Online Retailers
- Chick-fil-A Fast Food
- Chili’s Full-Service
- Chipotle Fast Food
- Choice Hotels
- Chrysler (Stellantis) Automobiles
- Cigna Health Insurance
- Citibank Banks
- Citizens Banks
- Clorox Nondurable Products
- CMS Energy Energy Utilities
- CNN.com News and Opinion
- Coca-Cola Nondurable Products
- Colgate-Palmolive Nondurable Products
- Conagra Nondurable Products
- Consolidated Edison Energy Utilities
- Constellation Brands Nondurable Products
- Costco Online Retailers
- Costco Supermarkets
- Costco General Merchandise Retailers
- Cox Landline Phone Service
- Cox Video-on-Demand Service
- Cox Subscription TV Service
- Cox Internet Service Providers
- CPS Energy Energy Utilities
- Cracker Barrel Full-Service
- Crackle Video Streaming Service
- CVS Drugstores
- Dairy Queen Fast Food
- Dell Personal Computers
- Dell Online Retailers
- Delta Airlines
- Denny’s Full-Service
- Dick’s Sporting Goods Specialty Retailers
- Dillard’s General Merchandise Retailers
- DIRECTV Video-on-Demand Service
- DIRECTV Subscription TV Service
- DIRECTV STREAM Video Streaming Service
- DISH Network Video-on-Demand Service
- DISH Network Subscription TV Service
- Disney+ Video Streaming Service
- Dodge (Stellantis) Automobiles
- Dole Nondurable Products
- Dollar (Hertz) Car Rentals
- Dollar General General Merchandise Retailers
- Dollar Tree General Merchandise Retailers
- Dominion Energy Energy Utilities
- Domino’s Fast Food
- DTE Energy Energy Utilities
- Duke Energy Energy Utilities
- Dunkin’ (Inspire Brands) Fast Food
- E*Trade (Morgan Stanley) Online Investment
- eBay Online Retailers
- Edison International Energy Utilities
- Edward Jones Online Investment
- Electrolux Household Appliances
- Entergy Energy Utilities
- Enterprise Car Rentals
- ESPN+ Video Streaming Service
- Etsy Online Retailers
- Eversource Energy Utilities
- Exelon Energy Utilities
- Expedia Online Travel Agencies
- Facebook (Meta) Social Media
- Farmers Property and Casualty Insurance
- FedEx Consumer Shipping and Mail
- Ferrero Nondurable Products
- Fidelity Online Investment
- Fidelity Financial Advisors
- Fifth Third Bank Banks
- FirstEnergy Energy Utilities
- Five Guys Fast Food
- Foot Locker Specialty Retailers
- Ford Automobiles
- FOXNews.com News and Opinion
- Fred Meyer (Kroger) General Merchandise Retailers
- Fridays Full-Service
- Frontier Airlines
- Frontier Communications Landline Phone Service
- Frontier Communications Video-on-Demand Service
- Frontier Communications Subscription TV Service
- Frontier Communications Internet Service Providers
- G6 Hospitality (Motel 6) Hotels
- GameStop Online Retailers
- GameStop Specialty Retailers
- Gap Online Retailers
- Gap Specialty Retailers
- Geico Property and Casualty Insurance
- General Mills Nondurable Products
- Giant Eagle Supermarkets
- GMC (GM) Automobiles
- Google Search Engines and Information
- Google Cell Phones
- Google Play Video Streaming Service
- Groupon Online Retailers
- H-E-B Supermarkets
- Haier* Household Appliances
- Hanesbrands Nondurable Products
- HBO Max Video Streaming Service
- Henkel Nondurable Products
- Hershey’s Nondurable Products
- Hertz Car Rentals
- Hilton Hotels
- Hisense Televisions
- Hobby Lobby Specialty Retailers
- Home Depot Specialty Retailers
- Home Depot Online Retailers
- Honda Automobiles
- HP Personal Computers
- HP Store Online Retailers
- HuffPost News and Opinion
- Hulu Video Streaming Service
- Humana Health Insurance
- Hy-Vee Supermarkets
- Hyatt Hotels
- Hyundai Automobiles
- Lenovo Personal Computers
- Levi Strauss Nondurable Products
- Lexus (Toyota) Automobiles
- LG Cell Phones
- LG Televisions
- LG Household Appliances
- Liberty Mutual Property and Casualty Insurance
- Lincoln (Ford) Automobiles
- Lincoln Financial Life Insurance
- LinkedIn (Microsoft) Social Media
- Little Caesars Fast Food
- LongHorn Steakhouse (Darden) Full-Service
- Los Angeles Department of Water and Power Energy Utilities
- Lowe’s Online Retailers
- Lowe’s Specialty Retailers
- LPL Financial Financial Advisors
- Macy’s Online Retailers
- Macy’s General Merchandise Retailers
- Marriott Hotels
- Mars Nondurable Products
- MassMutual Life Insurance
- Mazda Automobiles
- McDonald’s Fast Food
- Mediacom Subscription TV Service
- Mediacom Internet Service Providers
- Meijer Supermarkets
- Meijer General Merchandise Retailers
- Menards Specialty Retailers
- Mercedes-Benz Automobiles
- Merrill (Bank of America) Financial Advisors
- Merrill Edge (Bank of America) Online Investment
- MetLife Life Insurance
- Michaels Specialty Retailers
- Microsoft Computer Software
- Microsoft Store Video Streaming Service
- Mitsubishi Automobiles
- Molson Coors Nondurable Products
- Morgan Stanley Financial Advisors
- Motorola (Lenovo) Cell Phones
- MSN (Microsoft) Search Engines and Information
- National (Enterprise) Car Rentals
- National Banks Banks
- National Grid Energy Utilities
- Nationwide Life Insurance
- Nationwide Property and Casualty Insurance
- NBCNews.com (Comcast) News and Opinion
- Netflix Video Streaming Service
- New Balance Nondurable Products
- New York Life Life Insurance
- Newegg Online Retailers
- NextEra Energy Energy Utilities
- Nike Online Retailers
- Nike Nondurable Products
- NiSource Energy Utilities
- Nissan Automobiles
- Nordstrom General Merchandise Retailers
- Nordstrom Online Retailers
- Northwestern Mutual Life Insurance
- NYTimes.com News and Opinion
- O’Reilly Auto Parts Specialty Retailers
- ODP (Office Depot, OfficeMax) Specialty Retailers
- Olive Garden (Darden) Full-Service
- Optimum (Altice USA) Landline Phone Service
- Optimum (Altice USA) Video-on-Demand Service
- Optimum (Altice USA) Subscription TV Service
- Optimum (Altice USA) Internet Service Providers
- Orbitz (Expedia) Online Travel Agencies
- Outback Steakhouse Full-Service
- Overstock Online Retailers
- Panda Express Fast Food
- Panera Bread Fast Food
- Papa Johns Fast Food
- Paramount+* Video Streaming Service
- Peacock (Comcast) Video Streaming Service
- PepsiCo Nondurable Products
- Petco Specialty Retailers
- PetSmart Specialty Retailers
- PG&E Energy Utilities
- Pinterest Social Media
- Pizza Hut (Yum! Brands) Fast Food
- PNC Bank Banks
- Popeyes (RBI) Fast Food
- PPL Energy Utilities
- Priceline Online Travel Agencies
- Primerica Life Insurance
- Procter & Gamble Nondurable Products
- Progressive Property and Casualty Insurance
- Prudential Life Insurance
- Public Service Enterprise Group Energy Utilities
- Publix Supermarkets
- PVH Nondurable Products
- Salt River Project Energy Utilities
- Sam’s Club (Walmart) Supermarkets
- Sam’s Club (Walmart) General Merchandise Retailers
- Samsung Cell Phones
- Samsung Televisions
- Samsung Household Appliances
- Samsung Personal Computers
- Save A Lot Supermarkets
- Sempra Energy Utilities
- Sephora Specialty Retailers
- ShopRite Supermarkets
- Showtime Video Streaming Service
- Signet Jewelers Specialty Retailers
- Skechers Nondurable Products
- Sling TV (DISH Network) Video Streaming Service
- Snapchat Social Media
- Sonic (Inspire Brands) Fast Food
- Sony Televisions
- Southeastern Grocers Supermarkets
- Southern Company Energy Utilities
- Southwest Airlines
- Spectrum (Charter Communications) Landline Phone Service
- Spectrum (Charter Communications) Video-on-Demand Service
- Spectrum (Charter Communications) Subscription TV Service
- Spectrum (Charter Communications) Internet Service Providers
- Spirit Airlines
- Staples Online Retailers
- Staples Specialty Retailers
- Starbucks Fast Food
- Starz Video Streaming Service
- State Farm Life Insurance
- State Farm Property and Casualty Insurance
- Subaru Automobiles
- Subway Fast Food
- Suddenlink (Altice USA) Landline Phone Service
- Suddenlink (Altice USA) Subscription TV Service
- Suddenlink (Altice USA) Internet Service Providers
- Super Regional Banks Banks
- T-Mobile Wireless Phone Service
- T-Mobile Internet Service Providers
- Taco Bell (Yum! Brands) Fast Food
- Target Online Retailers
- Target Supermarkets
- Target General Merchandise Retailers
- TCL Televisions
- TD Bank Banks
- Tesla Automobiles
- Texas Roadhouse Full-Service
- The Cheesecake Factory Full-Service
- Thrifty (Hertz) Car Rentals
- TikTok Social Media
- TJX (HomeGoods) Specialty Retailers
- TJX (Marshalls, TJ Maxx) General Merchandise Retailers
- Toyota Automobiles
- TracFone Wireless (Verizon) Wireless Phone Service
- Trader Joe’s Supermarkets
- Travelers Property and Casualty Insurance
- Travelocity (Expedia) Online Travel Agencies
- Tripadvisor Online Travel Agencies
- Truist Banks
- Tumblr Social Media
- Twitch (Amazon) Video Streaming Service
- Twitter Social Media
- Tyson Nondurable Products
- U-verse TV (DIRECTV) Video-on-Demand Service
- U-verse TV (DIRECTV) Subscription TV Service
- U.S. Bank Banks
- U.S. Cellular Wireless Phone Service
- U.S. Postal Service (Express & Priority Mail) Consumer Shipping and Mail
- UBS Financial Advisors
- Ulta Beauty Specialty Retailers
- Unilever Nondurable Products
- United Airlines
- UnitedHealth Health Insurance
- UPS Consumer Shipping and Mail
- USATODAY.com News and Opinion
- Vanguard Online Investment
- Verizon Wireless Phone Service
- Verizon Landline Phone Service
- Verizon Fios Video-on-Demand Service
- Verizon Fios Subscription TV Service
- Verizon Fios Internet Service Providers
- VF Nondurable Products
- Vizio Televisions
- Volkswagen Automobiles
- Volvo Automobiles
- Vonage Landline Phone Service
- Vudu (Comcast) Video Streaming Service
- Walgreens Drugstores
- Walgreens Online Retailers
- Walmart Online Retailers
- Walmart Supermarkets
- Walmart Drugstores
- Walmart General Merchandise Retailers
- Wayfair Online Retailers
- WEC Energy Group Energy Utilities
- Wegmans Supermarkets
- Wells Fargo Financial Advisors
- Wells Fargo Banks
- Wendy’s Fast Food
- Whirlpool Household Appliances
- Whole Foods (Amazon) Supermarkets
- Wikipedia Social Media
- Williams-Sonoma Specialty Retailers
- Windstream Landline Phone Service
- Windstream Internet Service Providers
- Wyndham Hotels