ACSI E-Business Report 2014
July 22, 2014
Customer satisfaction is a driving force that impacts the financial outlook of individual firms and the health of the U.S. economy at large. The ACSI E-Business Report 2014 examines the implications of new customer satisfaction benchmarks for some of the most highly trafficked websites across three e-business categories: social media, portals and search engines, and digital news outlets.
Featured industries: Internet news & opinion, Internet portals & search engines, and Internet social media