Benchmarks By Company

Verizon Wireless

	Base- line	95	96	97	98	99	00	01	02	03	04	05	06	07	08	09	10	11	12	13	Previous Year % Change	First Year % Change
All Others											70	65	68	68	71	73	76	77	76		-1.3	8.6
Sprint Nextel											59	63	63	61	56	63	70	72	71		-1.4	20.3
Wireless Telephone Service											65	63	66	68	68	69	72	71	70		-1.4	7.7
Verizon Wireless											68	67	69	71	72	74	73	72	70		-2.8	2.9
ATT Mobility											63	62	63	68	71	67	69	66	69		4.5	9.5
T-Mobile											NM	64	69	70	71	71	73	70	69		-1.4	7.8
ATT Wireless											61	#									N/A	N/A
Nextel Communications											NM	59	#								N/A	N/A

Score tables print best in landscape.

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Notes
The ACSI releases industry results monthly and updates the national index quarterly. Baseline measurements are from the summer of 1994.

The "All Others" score for an industry represents the remainder of the total industry market share, less the market shares of the measured companies. This benchmark is an aggregate of a representative number of customer interviews from each of potentially hundreds of smaller companies within the industry.

**The limited-service restaurant industry was not measured in 2004 due to a change in the quarterly measurement system that was in place at that time.