Benchmarks By Company

MSNBC.com (NBC/Microsoft)

	Base- line	95	96	97	98	99	00	01	02	03	04	05	06	07	08	09	10	11	12	13	Previous Year % Change	First Year % Change
FOXNews.com									NM	NM	NM	NM	NM	NM	NM	NM	82	82	84		2.4	2.4
ABCNews.com									74	74	74	74	73	74	75	71	75	77	76		-1.3	2.7
CNN.com (Time Warner)									72	72	74	72	74	73	73	71	73	74	75		1.4	4.2
USATODAY.com									71	72	72	72	74	72	73	74	77	76	75		-1.3	5.6
NYTimes.com									71	70	72	72	72	73	75	73	76	73	74		1.4	4.2
Internet News and Information									73	74	75	75	73	75	75	74	74	73	73		0.0	0.0
MSNBC.com (NBC/Microsoft)									73	74	74	73	72	74	76	73	74	74	73		-1.4	0.0
All Others									73	75	75	78	74	77	76	75	73	72	72		0.0	-1.4
The Huffington Post (AOL)									NM	NM	NM	NM	NM	NM	NM	NM	NM	69	69		0.0	0.0

Score tables print best in landscape.

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Notes
The ACSI releases industry results monthly and updates the national index quarterly. Baseline measurements are from the summer of 1994.

The "All Others" score for an industry represents the remainder of the total industry market share, less the market shares of the measured companies. This benchmark is an aggregate of a representative number of customer interviews from each of potentially hundreds of smaller companies within the industry.

**The limited-service restaurant industry was not measured in 2004 due to a change in the quarterly measurement system that was in place at that time.