Benchmarks By Industry

Breweries
Base-
line
95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 Previous
Year
%
Change
First
Year
%
Change
MillerCoors                                     81 82 1.2 1.2
Breweries 83 81 79 81 82 79 82 80 81 82 79 82 82 83 83 84 82 82 81 81 0.0 -2.4
Anheuser-Busch InBev 84 80 79 81 81 78 81 80 82 82 79 82 81 82 82 85 82 81 81 81 0.0 -3.6
All Others NM 79 78 83 83 81 83 81 82 84 82 82 83 83 83 83 83 83 83 80 -3.6 1.3
Molson Coors 81 84 79 80 84 78 82 78 79 80 78 82 83 82 83 81 81 81 #   N/A N/A
SABMiller 80 82 78 81 81 81 81 78 79 79 79 81 82 83 82 83 83 84 #   N/A N/A

Score tables print best in landscape.

Legend
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Notes
ACSI releases industry results throughout the year and updates the national index quarterly. Baseline measurements are from the summer of 1994.

**The limited-service restaurant industry was not measured in 2004 due to a change in the quarterly measurement system that was in place at that time.
***Measurement for the Internet travel industry was moved from the fourth quarter of 2013 to the first quarter of 2014.

The "All Others" score for an industry represents the remainder of the total industry market share, less the market shares of the ACSI-measured companies. It is an aggregate of a representative number of customer interviews from each of potentially hundreds of smaller companies within the industry. Individual company scores within the "All Others" category cannot be derived without additional data collection (see "ACSI Products and Services," or to generate your own ACSI score using the ACSI methodology, see "ACSI MonitorSM").