Corporate Services Corporate Services
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ACSI Corporate Services offer subscribers a proven set of tools for determining what drives their customers’ satisfaction, along with predicting the financial returns of improving that satisfaction. By subscribing to ACSI, your business can:
ACSI subscribers gain valuable insight to guide strategic planning through ACSI's powerful benchmarking capabilities. This includes comparing all aspects of their customers' experience to detailed satisfaction results of major industry competitors, as well as companies they deem "best-in-class" in other industries. Benchmark variables are:
Corporate Subscription Program
The ACSI Corporate Subscription Program serves companies that are part of the ACSI structure by offering reliable benchmarking capabilities and access to an array of key metrics available only to subscribers. At present, ACSI measures over 225 major firms in numerous U.S. markets. Proprietary Research ProgramThe ACSI Proprietary Research Program puts ACSI methodology to work for organizations outside of the ACSI structure, giving them the same strategic edge as corporate subscribers. Companies can take full advantage of confidential benchmarking by engaging ACSI in proprietary research efforts, generating reliable sets of key ACSI metrics for their organizations, and accessing ACSI’s proven predictive tools. Customized Research ServicesThrough ACSI’s Customized Research Services, organizations of all types can engage the ACSI in brand or category-specific research, quarterly tracking studies, demographic segmentation, customized surveys, and business-to-business measurement projects.
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