The American Customer Satisfaction Index - The voice of the Nation's Consumer
Scores By Company

Scores By Company


Search for a particular company alphabetically to display its current and historical scores, or choose "Show Scores for All Companies" to sort companies by scores.

*Not currently measured in ACSI

Show Scores for All Companies

1
*1-800-FLOWERS.COM
A
AB Electrolux
*ABC
ABCNEWS.com
adidas
Aetna
*Aetna Life Insurance
*Albertsons
All Others
*Allegheny Energy
Allstate
*AltaVista
Amazon.com
Ameren
American Airlines
*American Brands
American Electric Power
*American Medical Systems
*American Stores
*Ameritech
*Amoco
Anheuser-Busch InBev
AOL
Apple
Army and Air Force Exchange Service (AAFES)
Ask.com
AT&T
*AT&T Corp.
AT&T Mobility
*AT&T Wireless
*Atlantic Richfield
Atmos Energy
B
Bank of America
*BANK ONE
Barnes & Noble
*barnesandnoble.com
*Bell Atlantic
*BellSouth
Best Buy
Best Western
*Bestfoods
Blue Cross and Blue Shield
BMW
*Borden Foods
Borders
*BP
*BP Amoco
Buick (GM)
Burger King
*Buy.com
C
Cadillac (GM)
Campbell Soup
*CBS Broadcasting
CenterPoint Energy
*Central and South West
Charles Schwab
Charter Communications
*Chase Manhattan
*Chemical Banking
Chevrolet (GM)
*Chevron
Chili's Grill & Bar (Brinker)
Choice Hotels
Chrysler (Chrysler)
*Cinergy
Circuit City Stores
*Citicorp
Citigroup
Clorox
CMS Energy
CNN.com
Coca-Cola
Colgate-Palmolive
Comcast [Cable & Satellite TV]
Comcast [Fixed Line Telephone Service]
Compaq (Hewlett-Packard)
ConAgra Foods
*ConocoPhillips
Consolidated Edison
Continental Airlines
Costco
Cox Communications [Fixed Line Telephone Service]
Cox Communications [Cable & Satellite TV]
CVS Caremark
D
Del Monte Foods
Dell
Delta Air Lines
Dial
Dillard's
DIRECTV
DISH Network
Dodge (Chrysler)
Dole Food
Dollar General
Dominion Resources
Domino's Pizza
*Dow Jones
Dr Pepper Snapple
DTE Energy
Duke Energy
E
E*TRADE Financial
eBay
Edison International
*Egghead.com
Embarq
*Emerson Electric
Energy East
Energy Future Holdings
Entergy
Exelon
Expedia
*Exxon
*Exxon Mobil
F
Farmers
*Federated Department Stores
FedEx
Fidelity Investments
*First Chicago NBD
*First Interstate Bancorp
*First Union
FirstEnergy
*Food Lion
Ford (Ford)
*Fox Entertainment
FPL Group
*Fruit of the Loom
G
*Gannett
Gap
Gateway (Acer)
GEICO
General Electric
General Mills
Global Hyatt
GMC (GM)
Google
*GPU
*Great Atlantic & Pacific Tea
*GTE
H
H.J. Heinz [Food Manufacturing]
H.J. Heinz [Pet Food]
Hanesbrands
*HCA
*HealthTrust EPIC
Hershey
Hill's Pet Nutrition
Hilton Hotels
*Holiday Inn
Home Depot
Honda
HP (Hewlett-Packard)
Hyundai
I
Iams
*IBM
InterContinental Hotels
J
J.C. Penney
Jeep (Chrysler)
Jones Apparel
JPMorgan Chase
*JVC
K
Kellogg
*Kenmore
*KeyCorp
*KeySpan
KFC (YUM! Brands)
Kia
*Kmart
*Knight-Ridder
Kohl's
Kraft Foods
Kroger
*Kyocera
L
Levi Strauss
Lexus (Toyota)
Lincoln Mercury (Ford)
Little Caesar
Liz Claiborne
Lowe's
M
Macy's
Marriott
Mars [Food Manufacturing]
Mars [Pet Food]
*May Department Stores
*Maytag
Mazda
McDonald's
*MCI
*Meijer [Department & Discount Stores]
*Meijer [Supermarkets]
Mercedes-Benz (Daimler)
MetLife
Microsoft
MidAmerican Energy Holdings
*Mitsubishi Electric & Electronics
*Mobil
Molson Coors Brewing
*Montgomery Ward
Motorola
MSN
MSNBC.com
N
*Nabisco
National Grid
*NationsBank
*NBC Television Network
Nestle [Food Manufacturing]
*Nestle [Pet Food]
Nestle Purina PetCare
Netflix
New York Life Insurance
*New York Times
Newegg
*Nextel Communications
*Niagara Mohawk Power
NIKE
NiSource
Nissan
Nokia
Nordstrom
Northeast Utilities
Northwest Airlines
Northwestern Mutual Life Insurance
*Norwest
*NYNEX
NYTimes.com
O
Office Depot
OfficeMax
*Oldsmobile (GM)
Olive Garden (Darden Restaurants)
Orbitz Worldwide
Outback Steakhouse (OSI Restaurant Partners)
Overstock.com
P
*Pacific Telesis
*PacifiCorp
*Packard Bell
*Panasonic
Papa John's
*Paramount Communications
*PECO Energy
Pepco Holdings
PepsiCo
PG&E
Philip Morris (Altria)
*Philips Electronics
*Pillsbury
Pizza Hut (YUM! Brands)
*PNC Financial Services
Pontiac (GM)
PPL
priceline.com
Procter & Gamble
Progress Energy
Progressive
*Promus Hotel
Prudential Financial
Public Service Enterprise Group
Publix
Q
Quaker (PepsiCo)
Qwest Communications
R
*R.H. Macy
*Ralston Purina [Pet Food]
*Ralston Purina [Food Manufacturing]
*Ramada
*RCA (Thomson)
Red Lobster (Darden Restaurants)
Reliant Energy
Reynolds American
Rite Aid
S
SABMiller
Safeway
SAM'S CLUB
Samsung Electronics
*SANYO
Sara Lee
Saturn (GM)
*SBC Communications
Sears Holdings
*Sears Roebuck
Sempra Energy
*Shell Oil
*Sony
*Sony Pictures Entertainment
Southern Company
Southwest Airlines
Sprint Nextel
Staples
Starbucks
Starwood Hotels & Resorts Worldwide
State Farm Automobile Insurance
*Subaru
SUPERVALU
T
T-Mobile
Taco Bell (YUM! Brands)
Target
*Target (Department Stores)
*Target (Discount Stores)
TD AMERITRADE
*Texaco
*Time Warner
Time Warner Cable
*Times Mirror
TJX
Toyota (Toyota)
*Travelers
Travelocity.com
*Tribune
*Turner Broadcasting System
Tyson Foods
U
U.S. Postal Service (Express & Priority Mail)
*uBid.com
*Unicom
Unilever
United Airlines
United Parcel Service
UnitedHealth
*Universal Studios
*Unocal
US Airways
*US WEST
USATODAY.com
V
Verizon Communications
Verizon Wireless
VF
Volkswagen
*Volvo (Ford)
W
Wachovia
Wal-Mart Stores [Department & Discount Stores]
Wal-Mart Stores [Supermarkets]
Walgreen
*Walt Disney
WellPoint
Wells Fargo
Wendy's
Whirlpool
Whole Foods
Winn-Dixie Stores
Wyndham Worldwide
X
Xcel Energy
Y
Yahoo!
Z
*Zenith Electronics

 

*Not currently measured in ACSI