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Scores By Industry
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Airlines
Ambulatory Care
Apparel
Athletic Shoes
Automobiles & Light Vehicles
Banks
Breweries
Cellular Telephones
Cigarettes
Computer Software
Credit Unions
Department & Discount Stores
Electronics (TV VCR DVD)
Energy Utilities
Express Delivery (Consumer Shipping)
Fixed Line Telephone Service
Food Manufacturing
Full Service Restaurants
Gasoline Stations
Health & Personal Care Stores
Health Insurance
Hospitals
Hotels
Internet Brokerage
Internet News & Information
Internet Portals & Search Engines
Internet Retail
Internet Social Media
Internet Travel
Life Insurance
Limited Service Restaurants
Major Appliances
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Network Cable TV News
Newspapers
Personal Care & Cleaning Products
Personal Computers
Pet Food
Property & Casualty Insurance
Soft Drinks
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Supermarkets
U.S. Postal Service
Wireless Telephone Service
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The definitive book on understanding the customer relationship by ACSI founder Claes Fornell.
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