Subscriber Login

Scores By Company

Scores By Company

Quaker (PepsiCo)

	Base- line	97	98	99	00	01	02	03	04	05	06	07	08	09	10	Previous Year % Change	First Year % Change
H.J. Heinz	89	86	86	85	90	89	88	90	88	91	87	90	89	89		0.0	0.0
Quaker (PepsiCo)	82	85	83	83	86	86	87	86	86	88	85	86	87	87		0.0	6.1
Mars	87	85	81	84	82	86	83	83	85	83	86	86	86	87		1.2	0.0
Hershey	86	84	84	86	85	86	87	85	87	86	86	87	85	87		2.4	1.2
Kellogg	84	81	83	81	83	83	81	82	81	81	85	83	85	85		0.0	1.2
Sara Lee	86	80	80	81	82	81	84	83	84	81	85	82	84	85		1.2	-1.2
Nestle	88	83	83	81	84	83	83	83	83	83	84	83	83	85		2.4	-3.4
Dole Food	90	79	82	80	82	81	82	82	79	81	82	83	83	84		1.2	-6.7
Kraft Foods	84	82	84	83	82	82	81	83	84	84	86	84	85	83		-2.4	-1.2
Food Manufacturing	84	81	81	81	81	82	81	81	81	82	83	81	83	83		0.0	-1.2
General Mills	83	81	82	81	82	83	83	83	84	82	84	83	84	83		-1.2	0.0
Campbell Soup	83	81	80	81	81	81	80	83	79	81	80	83	80	82		2.5	-1.2
All Others	83	80	80	80	80	81	80	80	81	82	83	81	83	82		-1.2	-1.2
Tyson Foods	83	80	79	79	81	80	80	81	79	79	78	78	80	82		2.5	-1.2
ConAgra Foods	83	80	80	80	82	81	83	84	82	86	83	83	84	78		-7.1	-6.0
Nabisco	87	80	83	81	82	#										N/A	N/A
Pillsbury	88	82	83	84	84	#										N/A	N/A

August 2010 Results Available Now

The Satisfied Customer

The definitive book on understanding the customer relationship by ACSI founder Claes Fornell. Learn more

ACSI Founding Partners

E-Government Sponsor