The American Customer Satisfaction Index - The voice of the Nation's Consumer
Scores By Company

Scores By Company


Home Depot, Inc., The
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MANUFACTURING DURABLE GOODS 79.2 78.8 78.4 77.9 77.3 79.4 78.7 79.0 79.2 78.3 78.9 80.1 80.9 80.7 81.6 1.1 3.0
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E BUSINESS NM NM NM NM NM 63.0 65.0 68.7 71.4 72.5 75.9 76.5 75.2 79.3 81.5 2.8 29.4
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MANUFACTURING NONDURABLE GOODS 81.6 79.0 78.5 78.8 80.0 80.8 80.3 81.0 80.9 80.8 81.8 82.3 81.7 82.3 81.5 -1.0 -0.1
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ACCOMMODATION & FOOD SERVICES 73.2 69.5 70.2 70.0 70.7 71.2 71.0 71.0 73.4 71.7 74.2 75.8 75.7 77.3 78.9 2.1 7.8
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HEALTH CARE & SOCIAL ASSISTANCE 74.0 71.0 67.0 72.0 70.0 69.0 68.0 70.0 73.0 76.0 70.8 74.1 76.8 78.0 78.5 0.6 6.1
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UTILITIES 75.0 75.0 73.0 73.0 74.0 75.0 69.0 73.0 73.0 72.0 73.1 72.4 72.9 73.6 73.7 0.1 -1.7
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TRANSPORTATION 70.3 74.3 70.9 69.9 68.7 70.0 67.9 71.3 72.0 73.3 72.4 72.3 71.1 71.7 72.6 1.3 3.2
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INFORMATION 78.5 76.0 71.1 71.4 70.2 69.4 68.0 68.3 69.3 67.5 65.8 68.6 68.3 68.6 70.2 2.3 -10.6
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FINANCE & INSURANCE 78.5 74.5 74.6 74.4 73.9 74.4 73.3 73.8 74.7 73.4 73.9 76.0 75.5 76.0 0.7 -3.2
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E COMMERCE NM NM NM NM NM 75.2 74.3 77.6 80.8 78.6 79.6 80.0 81.6 80.0 -2.0 6.4
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0.0 0.0
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RETAIL TRADE 75.7 73.2 70.8 74.7 73.3 72.9 74.8 74.6 75.0 72.6 72.4 74.4 74.2 75.2 1.3 -0.7