Scores By Company

FedEx

	Base- line	96	97	98	99	00	01	02	03	04	05	06	07	08	09	Previous Year % Change	First Year % Change
FedEx	85	86	82	80	83	83	82	82	82	83	84	86	84	85	84	-1.2	-1.2
Express Delivery	81	85	80	78	79	81	78	79	79	81	81	83	81	82	82	0.0	1.2
United Parcel Service	82	87	82	77	79	81	78	80	79	80	82	83	81	83	82	-1.2	0.0
All Others	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	78	82	79	77	81	5.2	3.8
U.S. Postal Service (Express & Priority Mail)	69	74	70	75	75	75	73	73	75	77	74	75	77	75	76	1.3	10.1