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Scores By Industry
Scores By Industry
All Industries
Industry Name
Base-
line
96
97
98
99
00
01
02
03
04
05
06
07
08
09
Previous
Year
%
Change
First
Year
%
Change
Airlines
72
69
67
65
63
63
61
66
67
66
66
65
63
62
64
3.2
-11.1
Ambulatory Care
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
81
80
-1.2
-1.2
Apparel
82
78
77
79
79
79
79
80
80
79
81
80
82
80
82
2.5
0.0
Athletic Shoes
79
77
74
74
76
79
76
79
79
82
77
76
79
79
80
1.3
1.3
Automobiles & Light Vehicles
79
79
79
79
78
80
80
80
80
79
80
81
82
82
84
2.4
6.3
Banks
74
72
71
70
68
70
72
74
75
75
75
77
78
75
-3.8
1.4
Breweries
83
79
81
82
79
82
80
81
82
79
82
82
83
83
84
1.2
1.2
Cable & Satellite TV
NM
NM
NM
NM
NM
NM
64
61
61
61
61
63
62
64
63
-1.6
-1.6
Cellular Telephones
NM
NM
NM
NM
NM
NM
NM
NM
NM
69
69
70
70
71
72
1.4
4.3
Cigarettes
81
77
77
75
76
76
76
76
76
78
79
78
77
78
72
-7.7
-11.1
Computer Software
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
74
73
74
75
1.4
1.4
Credit Unions
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
84
N/A
N/A
Department & Discount Stores
77
74
72
73
72
72
75
74
76
74
75
74
73
74
1.4
-3.9
Electronics (TV VCR DVD)
83
81
80
79
83
83
81
81
84
82
81
80
83
83
83
0.0
0.0
Energy Utilities
75
75
73
73
74
75
69
73
73
72
73
72
73
74
74
0.0
-1.3
Express Delivery
81
85
80
78
79
81
78
79
79
81
81
83
81
82
82
0.0
1.2
Fixed Line Telephone Service
81
79
75
74
73
72
70
71
72
71
70
70
70
73
72
-1.4
-11.1
Food Manufacturing
84
83
81
81
81
81
82
81
81
81
82
83
81
83
83
0.0
-1.2
Full Service Restaurants
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
81
80
84
5.0
3.7
Gasoline Stations
78
77
78
79
76
75
77
76
75
70
69
71
70
74
5.7
-5.1
Health & Personal Care Stores
NM
NM
NM
NM
NM
NM
NM
NM
NM
NM
76
78
78
78
0.0
2.6
Health Insurance
NM
NM
NM
NM
NM
NM
68
69
70
67
68
72
71
73
2.8
7.4
Hospitals
74
71
67
72
70
69
68
70
73
76
71
74
77
75
77
2.7
4.1
Hotels
75
72
71
71
72
72
71
71
73
72
73
75
71
75
75
0.0
0.0
Internet Brokerage
NM
NM
NM
NM
NM
72
69
73
76
75
76
78
79
74
-6.3
2.8
Internet News & Information
NM
NM
NM
NM
NM
NM
NM
73
74
75
75
73
75
75
74
-1.3
1.4
Internet Portals & Search Engines
NM
NM
NM
NM
NM
63
65
68
71
72
76
77
75
80
83
3.8
31.7
Internet Retail
NM
NM
NM
NM
NM
78
77
83
84
80
81
83
83
82
-1.2
5.1
Internet Travel
NM
NM
NM
NM
NM
66
69
77
77
76
77
76
75
75
0.0
13.6
Life Insurance
81
75
76
77
76
75
78
79
77
75
75
79
78
78
0.0
-3.7
Limited Service Restaurants
69
66
68
69
69
70
71
71
74
NM**
76
77
77
78
78
0.0
13.0
Major Appliances
85
82
80
83
82
85
82
82
81
82
80
81
82
80
81
1.3
-4.7
Motion Pictures
77
74
71
76
71
68
71
70
71
73
71
73
70
70
74
5.7
-3.9
Network Cable TV News
77
70
62
65
62
64
62
65
68
66
68
69
67
69
71
2.9
-7.8
Newspapers
72
69
69
66
69
68
68
63
64
68
63
63
66
64
63
-1.6
-12.5
Personal Care & Cleaning Products
84
80
82
82
81
84
83
81
84
83
83
84
85
85
85
0.0
1.2
Personal Computers
78
73
70
71
72
74
71
71
72
74
74
77
75
74
75
1.4
-3.8
Pet Food
NM
NM
83
81
82
83
82
82
82
83
82
83
84
84
84
0.0
1.2
Property & Casualty Insurance
82
77
77
77
79
79
79
77
78
77
78
78
80
81
1.3
-1.2
Soft Drinks
86
86
83
83
84
86
82
85
84
83
83
84
84
83
85
2.4
-1.2
Specialty Retail Stores
NM
75
72
75
79
76
73
74
74
75
74
75
75
76
1.3
1.3
Supermarkets
76
74
73
73
74
73
75
75
74
73
74
75
76
76
0.0
0.0
U.S. Postal Service
61
74
69
71
71
72
70
73
72
74
73
71
73
74
74
0.0
21.3
Wireless Telephone Service
NM
NM
NM
NM
NM
NM
NM
NM
NM
65
63
66
68
68
69
1.5
6.2