Scores By Industry

Specialty Retail Stores

	Base- line	96	97	98	99	00	01	02	03	04	05	06	07	08	09	Previous Year % Change	First Year % Change
Barnes & Noble	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	83	83		0.0	0.0
Costco	NM	NM	NM	NM	79	77	76	79	80	79	79	81	81	83		2.5	5.1
Borders	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	81	79		-2.5	-2.5
SAM'S CLUB	NM	75	72	75	78	74	78	77	77	75	76	78	77	79		2.6	5.3
All Others	NM	NM	NM	NM	NM	NM	72	73	73	75	73	75	76	78		2.6	8.3
Specialty Retail Stores	NM	75	72	75	79	76	73	74	74	75	74	75	75	76		1.3	1.3
Staples	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	77	76		-1.3	-1.3
Lowe's	NM	NM	NM	NM	NM	NM	75	76	77	76	78	74	75	76		1.3	1.3
Office Depot	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	78	75		-3.8	-3.8
Gap	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	75	75		0.0	0.0
OfficeMax	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	76	74		-2.6	-2.6
Best Buy	NM	NM	NM	NM	NM	NM	NM	NM	72	72	71	76	74	74		0.0	2.8
TJX	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	74	73		-1.4	-1.4
Circuit City Stores	NM	NM	NM	NM	NM	NM	NM	NM	73	72	70	69	71	72		1.4	-1.4
Home Depot	NM	NM	NM	NM	NM	NM	75	71	73	73	67	70	67	70		4.5	-6.7

*At the end of 2004, ACSI adopted the North American Industry Classification System (NAICS) to replace the Standard Industrial Classification (SIC) for the organization of ACSI measured sectors and industries. The NAICS classification moves the limited-service restaurant industry from the Retail sector, measured in fourth quarter, to the Accommodation & Food Services sector, measured in first quarter. Therefore, the Q4 2004 measurement of the limited-service restaurant industry was delayed until Q1 2005 and the industry will continue to be measured in the first quarter thereafter.