Scores By Industry

Hotels

	Base- line	96	97	98	99	00	01	02	03	04	05	06	07	08	09	Previous Year % Change	First Year % Change
Hilton Hotels	75	75	75	72	74	77	74	76	74	77	76	78	76	78	79	1.3	5.3
Marriott	80	77	76	76	77	74	77	76	76	76	76	75	79	78	77	-1.3	-3.8
All Others	NM	71	71	70	71	72	70	70	72	71	73	76	70	76	76	0.0	7.0
Choice Hotels	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	71	76	7.0	7.0
Hotels	75	72	71	71	72	72	71	71	73	72	73	75	71	75	75	0.0	0.0
Best Western	74	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	70	75	7.1	1.4
InterContinental Hotels	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	74	75	1.4	1.4
Global Hyatt	76	77	77	75	73	74	73	75	77	74	74	75	77	78	74	-5.1	-2.6
Starwood Hotels & Resorts Worldwide	NM	NM	NM	NM	NM	73	71	69	73	73	75	75	76	74	74	0.0	1.4
Wyndham Worldwide	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	70	70	0.0	0.0
Promus Hotel	82	83	77	78	79	#										N/A	N/A
Ramada	70	70	64	67	67	69	66	67	70	67	66	70	69	#		N/A	N/A
Holiday Inn	69	NM	NM	69	68	71	71	69	72	73	69	72	72	#		N/A	N/A

*At the end of 2004, ACSI adopted the North American Industry Classification System (NAICS) to replace the Standard Industrial Classification (SIC) for the organization of ACSI measured sectors and industries. The NAICS classification moves the limited-service restaurant industry from the Retail sector, measured in fourth quarter, to the Accommodation & Food Services sector, measured in first quarter. Therefore, the Q4 2004 measurement of the limited-service restaurant industry was delayed until Q1 2005 and the industry will continue to be measured in the first quarter thereafter.