Scores By Industry

Department & Discount Stores

	Base- line	96	97	98	99	00	01	02	03	04	05	06	07	08	09	Previous Year % Change	First Year % Change
Nordstrom	84	82	80	79	76	76	76	NM	NM	NM	NM	NM	80	80		0.0	-4.8
Kohl's	NM	NM	NM	NM	NM	NM	NM	84	79	79	80	80	79	80		1.3	-4.8
J.C. Penney	79	78	75	75	75	74	75	74	77	76	78	78	77	78		1.3	-1.3
Target										75	78	77	77	77		0.0	2.7
Dollar General	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	78	75		-3.8	-3.8
Dillard's	75	74	73	71	68	72	75	75	75	77	76	75	76	75		-1.3	0.0
All Others	76	74	71	71	73	70	75	73	78	76	77	74	75	74		-1.3	-2.6
Macy's											74	71	75	74		-1.3	0.0
Department & Discount Stores	77	74	72	73	72	72	75	74	76	74	75	74	73	74		1.4	-3.9
Army and Air Force Exchange Service (AAFES)	NM	69	69	68	70	70	74	73	71	72	74	70	72	73		1.4	5.8
Sears Holdings													72	72		0.0	0.0
Wal-Mart Stores	80	74	76	75	72	73	75	74	75	73	72	72	68	70		2.9	-12.5
Meijer	NM	75	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM		N/A	N/A
Montgomery Ward	72	73	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM	NM		N/A	N/A
Target (Discount Stores)	77	77	73	74	74	73	77	78	77	#						N/A	N/A
Target (Department Stores)	NM	74	72	74	72	72	74	75	73	#						N/A	N/A
Federated Department Stores	71	73	66	67	68	69	69	71	71	74	#					N/A	N/A
Sears Roebuck	73	74	71	74	71	73	76	75	73	74	73	73	#			N/A	N/A
Kmart	74	72	68	71	67	67	74	70	70	67	70	70	#			N/A	N/A
R.H. Macy	69															N/A	N/A
May Department Stores	74	75	72	72	74	72	75	76	75	76	#					N/A	N/A

*At the end of 2004, ACSI adopted the North American Industry Classification System (NAICS) to replace the Standard Industrial Classification (SIC) for the organization of ACSI measured sectors and industries. The NAICS classification moves the limited-service restaurant industry from the Retail sector, measured in fourth quarter, to the Accommodation & Food Services sector, measured in first quarter. Therefore, the Q4 2004 measurement of the limited-service restaurant industry was delayed until Q1 2005 and the industry will continue to be measured in the first quarter thereafter.