The American Customer Satisfaction Index - The voice of the Nation's Consumer
ACSI Quarterly Scores

ACSI Quarterly Scores


Each quarter, ACSI updates the results for one or more of the 10 measured economic sectors and the industries and companies within those sectors.

Q3 2009 and Historical ACSI Scores (Manufacturing/Nondurable Goods)

Q2 2009 and Historical ACSI Scores (Manufacturing/Durable Goods, E-Business)

Q1 2009 and Historical ACSI Scores (Accommodation & Food Services, Health Care & Social Assistance, Information, Transportation & Warehousing, Utilities)

Q4 2008 and Historical ACSI Scores (Retail, Finance & Insurance, E-Commerce)